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Withdrawal form from the contract

Information regarding the exercise of the right to withdraw from the contract

Right to withdraw from the contract

You have the opportunity to withdraw from this contract within 30 days without having to justify your decision.

Posiadają Państwo możliwość rezygnacji z tej umowy w ciągu 30 dni bez konieczności uzasadnienia swojej decyzji.

To exercise the right to withdraw from the contract, please inform us, Pasiempre Sp. z o.o., ul. Plac Konstytucji 5/7, 00-657 Warsaw; about your decision to withdraw from the contract by an express statement (e.g. a letter sent by traditional mail or e-mail).

You have the option of using the sample contract withdrawal form, but this is not required.

You can also complete and submit the contract cancellation form or other express declaration electronically on our website, after logging in to your customer profile, in the “My Orders” section. If you use this option, we will immediately send confirmation of receipt of information about withdrawal from the contract to a permanent data carrier (e.g. via e-mail).

In order to meet the deadline for withdrawal from the contract, it is sufficient for you to send a communication about exercising your right to withdraw from the contract before the end of the withdrawal period.

Consequences of Withdrawal from the Agreement

If you cancel the contract, we will refund all payments made, including delivery costs (except for additional expenses resulting from your choice of a delivery method other than the standard, cheapest option offered by us). The refund will be made immediately, no later than within 14 days from the date on which we were informed about your decision to withdraw from the contract. We will refund your payment using the same methods you used for your original purchase, unless you agree to another method; in any case, the return will not involve any costs for you.

Your refund may be withheld until we receive the returned goods or until you provide us with proof of returning the goods, whichever is earlier.

Please send the goods to the following address: Pasiempre Sp. z o.o., ul. Plac Konstytucji 5/7, 00-657 Warszawa, without undue delay, but no later than 14 days from the date on which you informed us about your withdrawal from the contract. The deadline is considered met if the goods are returned before the expiry of the 14-day period.

You bear the direct costs of returning the goods.

You are solely responsible for any reduction in the value of the goods resulting from use beyond what is necessary to establish its characteristics, properties and functioning.

Agreement Cancellation Form

(This form should only be completed and returned if you wish to withdraw from the contract)


Recipient: Pasiempre Sp. z o.o., ul. Plac Konstytucji 5/7, 00-657 Warszawa, Poland.

I hereby inform about my withdrawal from the sales contract for the following products:

1) ________________________________________________________

2) ________________________________________________________

3) ________________________________________________________

Product receipt date: _____________

Consumer’s name and surname: ________________________________________

Consumer’s address: ________________________________________________

Order number * ________________

Invoice number / transaction number from the receipt * ____________

Bank account number for refund : ___________________________

Consumer’s signature (required if the form is sent in paper version):

__________________________________

Date: _____________


(*) Providing the indicated data is not obligatory, but it will improve and speed up the return process.

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